1. Listen way more than talk: Ask questions, maintain eye contact, smile and respond non-verbally too.That's all it takes to show the other person they're important. Listening shows you care. A person who cares will listen to you, because your opinions matter to them. Listening shows you care a lot more than offering advice, because when you offer advice in most cases you make the conversation about you, not them.
When you speak to an audience, expand your expressive self, smile, walk with a sense of purpose. Keep your body language open. Speak out of your experience, relate your stories. People will remember how you made them feel. Convey your own confidence in them.
Have the energy of a giver. Speak with love, grace, gratitude, compassion, and passion. That is how you will reach their hearts.The larger the crowd, the more energy you must provide in the form of passion and love and believing in people.